Human Resource Officer

• support in Designing, review, improve and administer third party Service Provider satisfaction survey and share semi quarterly and annual report with Head Human Resource
• coordinate and organize, monthly and quarterly meeting with Service Providers and come up with solutions on issues raised
• Tract, review and manage third party contracts including renewals of insurance (GPA+Medical), and other service providers
• work with procurement office, Finance and Estates to ensure follow ups and requests are executed to completion

Training

• Identify staff training needs in consultation with supervisors and department heads.
• Coordinate staff training, capacity-building activities, and professional development programs.
• Maintain training records and support the preparation of the annual training plan.
• Evaluate training participation and support follow-up on learning outcomes.
• Working with Training executive committee come up with annual training Calendar for the entire organization
• Ensure that the training calendar is well implemented and revised in accordance to the needs
• Monitoring trainings conducted and ensure reports filed and feedback shared
• Work with Administration officer to ensure updates and follow up with insurance for insurance claims,
• compensationand enrollment of new staff on the cover

Staff engagement

• organize and coordinate monthly and quarterly staff meetings and other welfare staff engagements including festival parties, funerals and burial, introductions,
• Representing the organization as an HR representative on external function and ceremonies
• Design, lead and implement staff engagement survey and share with Head Human Resource semi quarterly and annual staff satisfaction survey
• Ensure that all new staff have tools of work including working space, furniture, computers, IDS, medical insurance cover, Uniforms and among other items
• work with Administration officer and over-see leave management in the organization and share monthly leave status to Head Human Resource and Heads of departments. Ensure approvals of leave are done in system before staff going for leave
• Work with Administration officer to ensure updates and follow up with insurance for insurance claims, compensation and enrollment of new staff on the cover

Payroll and Benefits Administration

• Coordinate monthly payroll preparation and verification with the Finance Department.
• Maintain accurate records of staff salaries, allowances, leave, deductions, and benefits.
• Support the administration of statutory contributions and other employment-related obligations in accordance with applicable laws.
• Respond to staff queries concerning payroll, benefits, and employment entitlements
• Ensure appropriate confidentiality and accuracy in handling payroll information
• support the processing of staff salaries, benefits and statutory deductions in line with Policy and employment laws.
• support administration and monitoring of all staff leave.
• Monitor Employee Relations, welfare and wellness programs.

Employee Relations

• Provide guidance to staff and supervisors on HR policies, procedures, and employment conditions.
• Support the resolution of workplace concerns, grievances, and disciplinary matters in a fair and confidential manner.
• Promote staff welfare, employee engagement, diversity, equity, and inclusion.
• Support initiatives that strengthen teamwork, staff morale, and organizational culture.
• Escalate sensitive employee relations matters to the HR Manager or designated senior management.
• Serve as the first point of contact for employee relations issues, providing guidance and support to resolve conflicts and address employee concerns.
• Ensure that employee relations practices align with organizational policies and legal requirements.
• Foster a positive work environment and promote a culture of open communication and collaboration.

Exit Management

• Manage staff separation in line with the policies and employment laws.
• Periodically monitor, analyses, and disseminate staff exit information to all key stakeholders.

Time & Attendance Management

• Monitor and manage employee time and attendance, including tracking leave, and ensuring accurate and timely reporting.
• Implement and maintain timekeeping systems (leave tracker) to ensure compliance with organizational policies and local labor laws.
• Address and resolve any time and attendance discrepancies in collaboration with relevant departments.

HR Records Management

• Update and maintain Human Resource Information system in line with HR policy
• Submit periodic reports as per department work plan.
• Maintain accurate and up-to-date HR records, including employee files, contracts, performance reviews, and timekeeping records.
• Ensure the confidentiality and security of all HR records in accordance with organizational policies and data protection regulations.
• Support the development and implementation of digital HR record-keeping systems

HR Policy, Compliance, and Safeguarding

• Support the implementation and periodic review of HR policies, procedures, and staff guidelines.
• Ensure HR practices comply with applicable labour laws, organizational policies, and contractual obligations.
• Support implementation of the organization's safeguarding, child protection, prevention of sexual exploitation and abuse (PSEA), anti-harassment, and code-of-conduct policies, as applicable.
• Ensure staff receive induction and appropriate training on safeguarding, ethics, confidentiality, and reporting procedures.
• Support proper documentation and referral of reported misconduct in accordance with established procedures.
• Maintain accurate records for HR audits and compliance reviews.

Staff Planning and Organizational Support

• Maintain an updated staff establishment and organizational structure.
• Support workforce planning and preparation of HR budgets in collaboration with management and finance.
• Monitor staff turnover, absenteeism, vacancies, and other HR indicators.
• Provide HR information required for management meetings, project reviews, and donor reporting.
• Support staff separation processes, including exit interviews, clearance, final documentation, and handover

Risk Management

• Support implementation of HR risks various mitigations and keep track of them.

Compliance

• Ensure Organizational HR policies and regulatory compliance in execution of activities.
• Adherence to all organizational Policies and Procedures
• Support Audit entire process.

Q ualifications, Experience, and Skill s

• A bachelor’s degree in human resource management, or a bachelor’s degree in social sciences, with a Post graduate diploma in Human Resource Management
• A post graduate diploma in HRM is an added advantage.
• Professional Human Resource Certification is an added advantage

• Minimum of 2-5 years general working experience in Human resource practice as Human Resource officer
• Minimum of 1-3 years’ experience in learning and development from a reputable Institution

Competencies Required

Behavioral

• Integrity
• Trustworthiness
• Professionalism
• Result Driven
• Time manager

Leadership

• Leadership skills
• Ability to coach and mentor a team

Knowledge

• Solid understanding of Organizational Development
• Solid understanding of change management
• Advanced experience with MS Office and ERP.
• Knowledge of Uganda Tax Regulations
• International Financial Reporting Standard (IFRS) knowledge
• Strong background in labour laws understanding

Skills

• Communication skills
• Organizational skills
• Data Analysis Skills

Attributes include:

• High Business Acumen
• Self-Starter & Action Oriented
• Ability to work independently and as part of a team
• Ability to harness peer relationships
• Strong respect to deadline set.

Physical Requirements and Environmental Conditions

• Usually work indoors, but may on occasion work outside with frequent movement across departments of the hospital

• Candidates who meet the criteria outlined above should submit their applications, resume and academic documents in pdf format with “ HCBSU- HRO - HUMAN RESOURCE OFFICER ” as the Email subject via the employer’s official contact

Note

• The deadline for applications is not later than 05:00 pm, Monday 16 th November 2026.
• Only shortlisted applicants will be contacted. Female Candidates are encouraged to apply.