Head Office - Graduate Trainee -Key Accounts Executive

Reporting to the Key Accounts Executive, the Graduate Trainee will undergo structured on-the-job training while supporting the attainment of Q-Sourcing strategy through the day-to-day HR & Administration activities of both casual and contractual staff at the client workplace, such as contracting, placements, welfare, attendance and reporting. The role provides exposure to client account management, compliance with EHS guidelines, and conformity to both QSL internal policies and clients’ Service Level Agreements, with the aim of developing the trainee into a competent Key Accounts professional.

• Assist with the onboarding of both casual and contractual staff – preparing contracts, collecting documentation, conducting inductions and ensuring all staff have job descriptions.
• Maintain accurate and up-to-date staff records and personnel files for the project.
• Track adherence to Service Level Agreements between client & QSL (turnaround time, quantity and quality) and support follow-up on billings/invoices, client reports, staff payments and contracts.
• Support compliance with Occupational and Environmental Health & Safety standards by participating in site inspections and toolbox talks, and reporting hazards and incidents.
• Support the administration of HR & welfare requirements for both casual & contractual staff, such as;
• Staff welfare, including meals and working time
• Medical insurance enrolment and follow-up on occupational injuries
• Maintaining leave schedules and tracking adherence to the leave plan
• Preparing attendance and payment data for casual and contractual staff, and distributing pay slips
• Monitor staff attendance and time records, and flag productivity concerns to the Key Accounts Executive.
• Assist with tracking project expenditure, petty cash and payment records to ensure proper accountability.
• Receive and record staff grievances and workplace issues and escalate them promptly to the Key Accounts Executive.
• Take minutes of project and client meetings and follow up on agreed action points.
• Prepare and submit weekly activity reports and contribute to the monthly project report.
• Support the preparation of business development proposals and client presentations.
• Complete all assigned training modules, rotations and learning assignments under the graduate programme, and participate in periodic performance reviews.

Bachelor’s degree (completed within the last two years) in Business Administration, Human Resource Management, Statistics, Industrial and Organizational Psychology or a related field.

0–1 year of work experience; internship or volunteer experience in HR, administration or customer service is an added advantage.

Good planning, organization & teamwork skills with the ability to work well with others.

Good interpersonal and communication skills, both written and verbal.

Proficiency in MS Office (Word, Excel, PowerPoint) and willingness to learn HR systems.

Attention to detail and good observation.

Good problem-solving skills and an eagerness to learn.

Person of high integrity, able to handle confidential information.

Ability to work under pressure and flexibly at client sites.

Basic understanding of the Uganda labour laws, or willingness to learn.

All candidates who meet the criteria outlined under the job vacancy “QSSU-HEAD OFFICE – GRADUATE TRAINEE -KEY ACCOUNTS EXECUTIVE”, are encouraged to apply.

Note

The deadline for applications is not later than 05:00 pm, 21st October 2026.

Only shortlisted applicants will be contacted

Q-SOURCING SERVTEC IS AN EQUAL-OPPORTUNITY EMPLOYER. ANY SOLICITATION WILL LEAD TO DISQUALIFICATION.