Exports & Upcountry Sales Executive

Human Capital Business Solutions Ltd is a Boutique HR Advisory Firm that specializes in strategic HR Consulting, Talent Acquisition & Development, Risk Management and Business Process Outsourced Services with our Headquarters based in Uganda and Country Office in Tanzania.

On behalf of our client in the Manufacturing Sector, we are looking for competent and experienced Exports & Upcountry Sales Executive tobe based in Namanve.

Reports To : Country Head

Number of Positions : One (1)

Duty Station : Namanve, Uganda (Head Office) with extensive upcountry travel and export coordination

Job Summary : To drive sales growth for Insignia Limited by expanding upcountry distribution networks and developing export markets for the company’s paint and coatings products, ensuring increased market share, strong brand visibility, and customer satisfaction.

Main Duties and Responsibilities

Sales & Revenue Growth

• Achieve sales targets for decorative paints, industrial coatings, primers, and related products
• Promote Insignia paint brands to distributors, hardware shops, contractors, and project clients
• Identify and secure new business opportunities in construction, real estate, and infrastructure sectors

Upcountry Market Development

• Build and manage relationships with hardware stores, paint dealers, contractors, and regional distributors
• Ensure availability, visibility, and proper merchandising of Insignia products in all assigned regions
• Conduct regular field visits to towns and trading centers to monitor market trends and competitor activity
• Support distributors with product knowledge, promotions, and sales activation activities

Export Sales & Market Expansion

• Identify export opportunities in regional markets (e.g., East and Central Africa)
• Manage export client relationships including distributors and project buyers
• Coordinate export orders, ensuring compliance with standards, documentation, and delivery timelines
• Work closely with production and logistics teams to ensure product specifications meet export requirements

Technical Sales Support

• Advise customers on product selection, application methods, and surface preparation
• Provide on-site support for large projects (e.g., construction sites, industrial clients)
• Liaise with technical/production teams to resolve product-related issues

Customer Relationship Management

• Maintain strong, long-term relationships with key accounts and distributors
• Handle customer complaints and ensure prompt resolution
• Provide after-sales follow-up to ensure product satisfaction and repeat business

Reporting & Market Intelligence

• Prepare weekly and monthly sales reports, forecasts, and territory updates
• Collect and share market intelligence on pricing, competitor products, and customer preferences
• Track stock levels in assigned regions and coordinate replenishment
• Any other responsibilities as decided by the management in times of need

Compliance & Brand Representation

• Ensure adherence to company pricing policies and credit terms
• Maintain proper documentation for export transactions (invoices, packing lists, certifications)
• Represent Insignia Limited professionally in all markets