Export Officer

Company overview

Our client is an agricultural social enterprise operating in the Rwenzori region of Uganda. Guided by a strong commitment to agriculture, community development, and environmental sustainability, they partner closely with smallholder farmers to improve yields, ensure transparent pricing and promote climate-resilient practices.

The Export Officer will be responsible in coordinat ing and manag ing the company's export, dispatch and logistics activities, ensuring timely shipment of goods, accurate documentation, effective communication with buyers and logistics partners and compliance with export requirements.

Key Duties and Responsibilities

• Coordinate the preparation, packaging, stuffing and dispatch of goods for export.
• Book shipments with freight forwarders and track containers from stuffing locations to the port of loading and final destination ports.
• Coordinate transportation and logistics arrangements for local and international deliveries.
• Liaise with shippers, freight forwarders, transporters, clearing agents and the client Logistics Team to ensure trade contracts remain on schedule.
• Update buyers on shipment status, estimated times of departure (ETDs), estimated times of arrival (ETAs) and dispatch of shipping documents, while responding to their queries.
• Prepare and maintain export documentation, invoices, delivery notes and shipment records.
• Coordinate customs clearance and ensure compliance with applicable export requirements.
• Support the preparation and maintenance of EUDR and traceability documentation for each export lot.
• Submit sales invoices for payment and follow up with buyers on outstanding payments.
• Review and process invoices from freight forwarders, transporters and other service providers for approval.
• Coordinate with warehouse, Quality and Production teams to confirm stock availability and export readiness.
• Set weekly export targets in consultation with the Quality and Production teams and report progress to management.
• Organise and lead weekly export planning meetings, following up on agreed actions.
• Maintain accurate contract information and ensure timely updates of all export stages in the company's web application.
• Monitor logistics costs, shipment progress and delivery timelines, identifying opportunities to improve operational efficiency.
• Prepare regular reports on export performance, dispatch, shipments, deliveries and logistics activities.

Qualifications and Experience ;

• Bachelor's degree in Logistics and Supply Chain Management, Business Administration, Procurement, International Trade or a related field.
• At least 3–5 years of experience in export operations, logistics, dispatch or supply chain management.
• Practical knowledge of export documentation, shipping processes, transportation and customs clearance.
• Experience coordinating freight forwarders, transporters, warehouses and other logistics service providers.
• Experience in agriculture, manufacturing, distribution or international trade will be an added advantage.

R equired Skills and Competencies ;

• Strong planning, coordination and organisational skills.
• Excellent communication and interpersonal skills.
• Good negotiation and stakeholder management skills.
• Strong record-keeping, reporting and documentation abilities.
• Good problem-solving skills and attention to detail.
• Computer literacy, particularly Microsoft Excel and web-based business applications.
• Ability to track multiple shipments and manage competing deadlines.
• Ability to work independently and collaboratively with different teams.
• High level of accountability, accuracy and commitment to meeting deadlines.

Industry Preference ;

• Candidates with experience in logistics, manufacturing, agriculture, distribution or international trade are encouraged to apply. Experience in export coordination and international shipping will be an added advantage.