Finance and Accounting · Full-time
Direct employerCredit Department,Uganda.Crb Officer
UgandaMid level · On-siteCloses Tuesday, 3 November 2026, 00:00 EATChecked 30 Oct 2026
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About this role
Role overview
Coordinate the bank’s credit information reporting to the licensed Credit Reference Bureaus (CRBs) and also oversee the retrieval of the same from the CRBs databases for the bank’s use, while ensuring data integrity and security.
- Key Responsibilities
- To coordinate the banks credit reporting to the credit reference bureaus.
- Ensure data integrity on the information reported to CRBs.
- Undertake continuous data clean up on both good and the bad book.
- Coordinating the retrieval of information from CRBs for purposes of credit analysis
- Ensure that the bank is in compliance with the (CRB regulations) at all times
- Prepare and submit periodic reports in respect of CRB to the regulator and as required.
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Full role details
- Investigate and timely resolution of all disputes from the Bureaus and clients.
- Monitor reconciliation of CRB related payments.
- Run online CRB Reports and share as and when required by Branches and other units
- Ensure loan applications are well captured by Branches under credit Applications
- Daily Responsibilities
- Resolve customer disputes and queries on the bank’s submitted data by working in conjunction with the Legal Unit.
- Ensure updates of the bank’s data earlier submitted to CRB by stating the current status and amending any submissions done with errors or obsolete data.
- Liaise with Relationship Managers, Branch managers and branch staff to ensure information is submitted as per the bank policy and regulatory requirement.
- Run online CRB Reports and share as and when required.
- Monitor reconciliation of CRB related payments.
- Ensure loan applications are well captured by Branches under credit Applications
